Chestertown is the biggest town in Kent County. With a whopping total of about 4,700 residents and a ghost town-esque row of empty store fronts making up its downtown area, it is the closest thing this tiny county has to a cultural hub. I love it here, truly, I do, but it’s a quiet place, not what one might expect from a “college town.” But Washington College thrives. Its students party, learn, grow, and party on the shores of the Chester River, despite rarely interacting within their own town.
To my surprise, Washington College and Chestertown aren’t as divided as I once thought. In fact, I’ve noticed some rather uncanny similarities between The Elm, my beloved college newspaper, and Chestertown’s newspaper. I didn’t expect to relate so much with the staff, but I find that many of their struggles and frustrations, as well as triumphs and joys, are almost eerily similar to my experiences as a student editor for a liberal arts newspaper. So I decided to make a list based off one of my favorite journalism junkie websites. Below are some of what I’ve noticed, based on my internship here as well as some of my past internships, to be universal “overheard in the newsroom” complaints:
- “If you want something done right, you do it yourself.”
There’s nothing like coming in to the news room on layout night, only to discover that one (or two or three or four) of your photographers flaked on a major assignment. And now it’s up to you to find time, between copy editing pages and placing stories on inDesign, to go out and find some kind of art yourself. Too many times than I’d care to remember last semester, my fellow news editor and I had to venture out, armed only with our amateur photography skills and a “Let’s get this over with so we can get back to work and out of here before midnight” attitude. This has happened with stories we had to more or less rewrite at the last minute, too. It isn’t a pretty sight.
Turns out, we’re not alone. In any system where tasks are delegated among different people, some of whom you never see face-to-face, details fall through the cracks. And sometimes, it’s just easier to stop what you’re doing and get the job done yourself.
- “I hate those people who complain about the newspaper but never actually read it.”
I heard this from a coworker just the other day, and I’ve heard it echoed among staff at the Elm time and time again. We’ll get email complaints from people who disagree with an article or opinion, which is great (we love feedback: read the following bullet). But these people clearly picked up a single issue and glazed over an article, never having looked at an Elm before they found something they felt like complaining about.
The poor readership on campus is somewhat disconcerting, actually. People pick up Elms, but tend to read the Public Safety reports, try to find their friends in photos, and scan headlines instead of sitting down and digesting the in-depth coverage we try to provide. And more often than not, the complaints we get are from these “readers” who don’t read so much as browse. Which stinks.
- “Why don’t our readers respond anymore?”
We love feedback, aside from stupid complaints described above, even when it’s critical. Actually, we prefer criticism to a simple “thanks for writing about this!” because believe it or not, we, as students, like to learn. We actually want to improve our writing and coverage, and one of the best ways to do so is by finding out what our audience thinks we could have done better.
But readers are lazy sometimes. And it’s not just college student readers who don’t respond with much more than angry comments online or curse word-laden email rants. High-quality, clear letters to the editor are hard to come by these days, even here at the Kent News.
It’s disappointing when a writer reports on a story that should spark debate, especially when you hear readers arguing over the issue in the dining hall, but none of them take the time to write out a response for the opinion section. I don’t know what to blame. The Internet? Texting? Citizen journalism? All I know is, it’s not just apathetic college students who aren’t responding to good journalism; grown-ups are lazy, too.
- “InDesign/computers/cameras/iPhones/Facebook/Twitter/WordPress/technology hates me. &%$#@.”
I’ve noticed that no matter a newspaper’s degree of tech-saviness or access to fancy equipment, gadgets and gizmos tend to stop working right before deadline. At least once a week. Cursing ensues.
- “My friends all think I hate my job from all the complaining I do…”
I’ve worked retail. I know obnoxious customers. I know how much interacting with insipid human beings can grate on your nerves.
I’ve also been writing news articles for the past six years. I can say, from experience, that dealing with public figures and defensive interviewees can be just as infuriating as running a cash register.
Break rooms are notorious places for venting. What exhausted worker doesn’t want to rant about his day when he meets up with coworkers at the proverbial water cooler? Complaining keeps employees sane. It is a universal truth.
Sometimes, during particularly frazzling news weeks, complaining gets a little out of hand. It leaks from the newsroom to phone conversations with family or chats between classes. Naturally, readers overhear these rants. I’ve had to explain to some of my non-editor friends why I continue to work for a newspaper that drives me half-insane on a regular basis.
To an outsider, we sound miserable. But complaining about missed deadlines and obnoxious interviewees is just how we journalists show our love. We’re a rather cynical bunch, but as I’ve told my friends (and prospective reporters who are disillusioned by overheard complaints), letting off steam is half the fun.